Leash and Lead K9s (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit https://leashandleadk9s.com.

By using this website, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, including when you fill out contact forms, book services, or sign up for our email list.

The types of information we may collect include:

• Name

• Email address

• Phone number

• Dog information (such as dog name, breed, and age)

Payment information is not stored or processed directly by us. Payments are securely handled through Stripe, a third-party payment processor.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries or contact requests

• Schedule and manage training sessions

• Process payments through third-party providers

• Send newsletters or updates if you opt in

• Improve our website and services

• Communicate with you regarding appointments or services

3. Email Communications

If you sign up for our email list, we may send you newsletters, updates, or promotional information related to our services.

Email communications are managed through Squarespace. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

4. Third-Party Services

We use trusted third-party services to operate our business and website. These may include:

• Squarespace – website hosting and email marketing

• Acuity Scheduling – appointment scheduling

• Stripe – payment processing

• Google Analytics – website traffic analysis

These providers may collect information as required to perform their services. We encourage you to review their privacy policies.

5. Cookies and Analytics

Our website uses cookies and analytics tools, including Google Analytics, to understand how visitors interact with the site. This helps us improve website performance and user experience.

Cookies may collect information such as:

• IP address

• Browser type

• Pages visited

• Time spent on the website

You may disable cookies in your browser settings if you prefer.

6. Photos and Media

We may capture and share photos or videos of client dogs during training sessions for educational or promotional purposes.

If you prefer that your dog not appear in photos or videos used for marketing or social media, you may notify us and opt out at any time.

7. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Payment data is processed through Stripe, which maintains its own security standards.

8. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

9. Your Rights

You may contact us to:

• Request access to your personal information

• Request corrections or updates

• Request that we delete your information where legally permitted

To make a request, please email: natasha@leashandleadk9s.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact

If you have questions regarding this Privacy Policy, please contact:

Leash and Lead K9s

Lillington, North Carolina

Email: natasha@leashandleadk9s.com

Website: https://leashandleadk9s.com